Travel Bristol and South Gloucestershire

If getting out and about is challenging, our Transport section provides information about local options for community transport, door-to-door transport, transport with disabled access and more in Bristol and South Gloucestershire.

Accessible Transport 4 U

As from 1st April 2023 Accessible Transport 4 U Community Interest Company has set up ATAS-Accessible Transport Advice Service. The aim of ATAS is to bring to you a one place area where you can research easier any organisation that can help you across all the areas/counties AT4U used to operate in and around. The data will increase as we extend our searches. We also would ask you for your help if there are areas we are not reporting on so we can add them to our site.

Contact details 01174-625-913

info@accessibletransport4u.org.uk

54 Staple Hill Road
Fishponds
Bristol
BS16 5BS

CATT Community Transport

South Bristol community transport
Area covered Bristol

Contact details
0117 377 3450
catt@hwcp.org.uk
Symes Community Building
Peterson Avenue
Hartcliffe
Bristol
BS13 0BE

The Big Lemon

The Big Lemon runs public bus services in Bristol, Bath and around the West of England region.

Driving Miss Daisy

Catering for special needs, learning or physical disabilities, health or medical issues, or simply those who need a little extra compassion and time to do what they want at their own pace. Areas Covered: North Bristol and surrounding areas

Contact details

Tel: 0333 0146211

Four Towns and Vale Link Community Transport

Community transport
For residents of Four Towns and Vale Link area only, South Glos

Contact details
01454 419372
info@4tvl.org.uk
Ground Floor, Unit 9,
Pinkers Court,
Briarlands Office Park,
Gloucester Road,
Rudgeway,
South Gloucestershire
BS35 3QH

Green Community Travel

Accessible transport covering all of South Glos.
Costs are detailed on the website.
Use us for shopping, visiting friends or relatives, or attending clubs and meetings.

Contact details
01454 228 706
admin@greencommunitytravel.co.uk
The Yard
390 North Road
Yate
South Gloucestershire
BS37 7LW

Hawkesbury Voluntary Transport Group

Hawkesbury Voluntary Transport (HVT) provides a vehicle and driver for any medical-related appointment for any member of the Parish of Hawkesbury who, for whatever reason, has transport difficulties.
For residents of Hawkesbury Parish, South Glos

Contact details
For bookings call: 0797 206 5665
For general enquiries call: 01454 238 788

Kingswood Community Transport – Dial & Ride

Accessible transport
Area covered South Glos

Contact details
0117 9616016
info@kingswoodct.org.uk
No 2 Office, Old School House,
Britannia Road,
Kingswood,
South Gloucestershire
BS15 8DB

Lawrence Weston Community Transport

Wheelchair-accessible minibus service
Area covered Bristol

Contact details 01173294647

 

Follow the below link for wheelchair accessible taxi services in Bristol

Buses

Feedback about bus services

Any feedback relating to a commercially run bus service should be reported directly to the bus operator. Details of bus services across the area and the operator responsible for running them can be found at Travelwest.info/bus/service-feedback-lost-property

If bus users do not get a satisfactory response after contacting bus operators, or if they continue to have issues with a commercially run bus service, they have the option to contact the Traffic Commissioner. The Traffic Commissioner is the industry regulator, with the potential to impose penalties on operators.

The Traffic Commissioner can be contacted in three ways:

  • Tel: 0300 123 9000,
  • Email: enquires@otc.gsi.gov.uk or
  • Write to: Western Area, Jubilee House, Croydon Street, Bristol, BS5 0GB.

If the feedback concerns a service receiving financial support from the council, this can be reported via email to publictransport@southglos.gov.uk

Feedback about bus stops or bus information

Feedback or requests concerning bus stops or bus information in the South Gloucestershire area can be raised via publictransport@southglos.gov.uk