If getting out and about is challenging, our Transport section provides information about local options for community transport, door-to-door transport, transport with disabled access and more in Bristol and South Gloucestershire.
Accessible Transport 4 U
As of 1st April 2023, Accessible Transport 4 U has set up ATAS-Accessible Transport Advice Service. ATAS is a comprehensive resource where you can find information about organisations that offer assistance in various areas and counties. The database will continue to grow as they expand their searches. They also welcome your input on any areas not currently covered so that they can include that information on their site.
Contact Details: 0117 4625 913
info@accessibletransport4u.org.uk
54 Staple Hill Road
Fishponds
Bristol
BS16 5BS
CATT Community Transport
South Bristol community transport
Area covered Bristol
Contact Details: 0117 377 3450
catt@hwcp.org.uk
Symes Community Building
Peterson Avenue
Hartcliffe
Bristol
BS13 0BE
The Big Lemon
The Big Lemon runs public bus services in Bristol, Bath and around the West of England region.
Contact Details: 0117 244 7337
hellobristol@thebiglemon.com
Driving Miss Daisy
Catering for special needs, learning or physical disabilities, health or medical issues, or simply those who need a little extra compassion and time to do what they want at their own pace. Areas covered: North Bristol and surrounding areas.
Contact Details: 0333 0146 211
NorthBristol@drivingmissdaisy.co.uk
Four Towns and Vale Link Community Transport
Community transport for residents of Four Towns and Vale Link area only.
Contact Details: 01454 419372
info@4tvl.org.uk
Ground Floor, Unit 9,
Pinkers Court,
Briarlands Office Park,
Gloucester Road,
Rudgeway,
South Gloucestershire
BS35 3QH
Green Community Travel
Accessible transport covering all of South Glos. All costs are detailed on the website. Use us for shopping, visiting friends or relatives, or attending clubs and meetings.
Contact details: 01454 228 706
admin@greencommunitytravel.co.uk
The Yard
390 North Road
Yate
South Gloucestershire
BS37 7LW
Hawkesbury Voluntary Transport Group
Hawkesbury Voluntary Transport (HVT) provides a vehicle and driver for any medical-related appointment for any member of the Parish of Hawkesbury who has transport difficulties. For residents of Hawkesbury Parish, South Glos.
Contact details:
For bookings call: 0797 206 5665
For general enquiries call: 01454 238 788
Kingswood Community Transport – Dial & Ride
Accessible transport that covers South Glos.
Contact details: 0117 9616016
info@kingswoodct.org.uk
No 2 Office, Old School House,
Britannia Road,
Kingswood,
South Gloucestershire
BS15 8DB
Lawrence Weston Community Transport
Wheelchair-accessible minibus service for people living in Bristol.
Contact details: 01173294647
lwct.bristol@talk21.com
You can click this link for information regarding wheelchair-accessible taxi services in Bristol
Buses
Feedback about bus services
Any feedback relating to a commercially run bus service should be reported directly to the bus operator. Details of bus services across the area and the operator responsible for running them can be found at Travelwest.info/bus/service-feedback-lost-property
If bus users do not get a satisfactory response after contacting bus operators, or if they continue to have issues with a commercially run bus service, they have the option to contact the Traffic Commissioner. The Traffic Commissioner is the industry regulator, with the potential to impose penalties on operators.
The Traffic Commissioner can be contacted in three ways:
- Tel: 0300 123 9000
- Email: enquires@otc.gsi.gov.uk
- Write to: Western Area, Jubilee House, Croydon Street, Bristol, BS5 0GB.
If the feedback concerns a service receiving financial support from the council, this can be reported via email to publictransport@southglos.gov.uk
Feedback about bus stops or bus information
Feedback or requests concerning bus stops or bus information in the South Gloucestershire area can be raised via publictransport@southglos.gov.uk
