NHS App Support


At WellAware, we believe that empowering individuals with the right tools and information is essential for better health and wellbeing. The NHS app is a resource that puts your health at your fingertips, allowing you to book appointments, order repeat prescriptions, and access your medical records, all in one convenient place. Whether you’re new to the app or looking to make the most of its features, this page is designed to provide you with the support and resources you need.

At WellAware, we believe that empowering individuals with the right tools and information is essential for better health and wellbeing. The NHS app is a resource that puts your health at your fingertips, allowing you to book appointments, order repeat prescriptions, and access your medical records, all in one convenient place. Whether you’re new to the app or looking to make the most of its features, this page is designed to provide you with the support and resources you need.

Here, you’ll find step-by-step guides, helpful tips, and answers to common questions, making it easier for you to navigate the NHS app confidently.



Do you need a device to access the app?

Did you know that you may be eligible for a free digital device from Bristol’s Community Learning team? Bristol City Council is working to distribute refurbished laptops and digital devices to Bristol residents who would benefit from better digital access.

They’ll give laptops to people such as:

  • Unemployed parents or carers of 2-year-olds who are eligible for 15 hours free childcare
  • Unemployed people, or people in insecure employment, aged 19 and over, with few or no qualifications
  • Young people between the ages of 16 and 18, and up to the age of 25 if they have an Education Health and Care Plan (EHCP)

Click here to find out more!



Do you need help getting started, downloading the app and registering?

You can click this link to download a guide that will take you through each step of the way. No I.D? That is no problem. You can still register and use the app. The guide will tell you exactly what you need to do.


Repeat prescriptions

With just a few taps on your smartphone, you can easily order your medications without the hassle of phone calls or in-person visits. The app allows you to submit requests, track your prescriptions and receive notifications when they’re ready. Want to find out how you can do this? Watch this video to find:


More Support Available

Would you like to know more or just need a helping hand? We’re here to help! All you need to do is drop us a message or give us a call.

Email: info@wellaware.org.uk
Call: (freephone) 0808 808 5252
Or click here to send us a message